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Complaints

At HPD Loans, we are committed to provide you with rigorous excellent customer service and want you to be completely satisfied with your payday loan experience. If you have any unresolved situation or matters with your payday loan, please feel free to contact us at (800) 774-2215.

For Utah residents, questions or complaints regarding payday loans, may be directed to the Utah State Department of Financial Institutions at (801) 538-8830.

For residents of other states:

To Complain/For More Information:

If you believe a lender has violated the Truth in Lending Act, file a complaint with the FEDERAL TRADE COMMISSION. The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357).

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